2tk10 Terms and Conditions
Please read all our terms and conditions carefully before using this platform — get a full understanding of your rights and responsibilities.
Introduction and Consent
2tk10 (hereinafter referred to as "Platform", "we" or "us") operates a trusted digital gaming service for online gaming users in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between you and 2tk10.
By accessing our website 2tk10.cam, creating an account or using any of our services, you are considered to have fully read, understood and agreed to these Terms, our Privacy Policy and our Responsible Gaming Policy.
These Terms may be published in both English and Bengali. In the event of any dispute, the Bengali version shall be considered the authoritative text.
Eligibility and Age Limit
To use 2tk10 services, you must meet the following conditions:
- You must be at least 21 years old.
- Online gaming must be lawful in the jurisdiction where you reside.
- You are playing voluntarily and for personal entertainment.
- You may hold only one account.
- You are not an employee, partner or close relative of an employee or partner of 2tk10.
Account Registration and Verification
3.1 Registration Process
You must provide accurate and complete personal information when creating an account. Providing false or misleading information may result in account closure and forfeiture of any deposited funds.
3.2 Account Security
It is your responsibility to keep your login credentials, password and all account details strictly confidential. You are responsible for all activity that takes place on your account. Sharing your account details with a third party or transferring your account is strictly prohibited.
3.3 KYC Verification
2tk10 follows a Know Your Customer (KYC) process to ensure security and prevent money laundering. A copy of your national identity card or passport may be requested before withdrawals or for large transactions.
Deposits and Withdrawals
4.1 Deposit Methods and Limits
Currently accepted payment methods at 2tk10 are: bKash, Nagad and Rocket. The minimum deposit amount is ৳100. Deposits are generally credited to your account instantly.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take between 30 minutes and 3 hours to process. Withdrawal requests must be made using the same method used for the original deposit.
- KYC verification must be completed before a withdrawal can be made.
- Withdrawal requests may be declined if bonus wagering requirements have not been met.
- Additional verification may be required for unusual or suspicious transactions.
- A daily withdrawal limit may apply — contact our support team for details.
4.3 Transaction Errors
If a technical error occurs during a transaction or an incorrect amount is credited, please notify our support team immediately. Any funds received as a result of an error are subject to reversal.
Bonuses and Promotions
5.1 Welcome Bonus
Newly registered members can receive a 150% bonus on their first deposit up to ৳20,000. A minimum deposit of ৳100 is required to activate this bonus.
5.2 Wagering Requirements
A 20x wagering requirement applies to all bonuses. This means the bonus amount must be wagered 20 times before a withdrawal can be made. Not all games may contribute equally to wagering calculations.
- Each bonus can be claimed only once per account.
- Claiming bonuses from multiple accounts or from the same device is prohibited.
- An active promo code may be required to receive a bonus — contact us for the latest offers.
- Cashback received under the VIP programme is withdrawable — no wagering requirements apply.
- 2tk10 reserves the right to modify or cancel any promotion.
Gaming Rules
6.1 Fair Play
All games on 2tk10 are operated using certified Random Number Generators (RNG). We follow third-party audit procedures to ensure fair play.
6.2 Game Results
If the outcome of any game becomes uncertain due to technical reasons or server issues, 2tk10 may, at its own discretion, determine or void the result of that bet. Such decisions shall be considered final.
6.3 Maximum Win Limit
A limit on the maximum amount withdrawable within a given period may apply. Contact our customer support team for details.
6.4 Connection Issues
2tk10 will not be held liable for any loss caused by an internet disconnection during gameplay. Active bets are generally saved in the system and can be recovered after reconnection.
Prohibited Activities
Any of the following activities are strictly prohibited and may result in immediate account closure:
- Creating or operating multiple accounts.
- Registering using another person's identity.
- Abusing bonuses or promotions (bonus abuse).
- Using any software, bots or automation tools.
- Attempting to manipulate game outcomes.
- Using the platform for money laundering or any illegal financial activity.
- Engaging in fraudulent behaviour toward other users.
- Attempting to hack or gain unauthorised access to our systems.
Account Suspension and Closure
8.1 Rights of 2tk10
We reserve the right to suspend or close any account at any time without prior notice if:
- There is reasonable cause to believe the Terms have been violated.
- Information provided is found to be false or incomplete.
- Unusual or suspicious activity is detected on the account.
- It is required to meet regulatory or legal obligations.
8.2 User-Initiated Closure Request
You may contact our support team at any time to permanently or temporarily close your account. An opportunity to withdraw legitimate funds will be provided before the account is closed, unless an investigation is ongoing.
Responsible Gaming
2tk10 places the highest importance on responsible gaming. We believe gaming should be entertaining and controlled.
9.1 Self-Limitation Tools
- Set daily, weekly or monthly deposit limits.
- Option to set a play time limit.
- Option to take a temporary break (cooling-off period).
- Long-term Self-Exclusion facility.
If you notice signs of problematic gaming, visit our Responsible Gaming page or contact us via live chat.
Privacy and Data Protection
The collection, storage and use of your personal information is governed by our Privacy Policy. By accepting these Terms, you are also agreeing to the Privacy Policy.
- Your data is used solely for the operation and improvement of our services.
- All information is kept secure through SSL encryption.
- Your information is not sold or transferred to third parties except as required by law.
- You may request deletion of your data at any time (subject to statutory retention requirements).
Limitation of Liability
To the maximum extent permitted by applicable law, 2tk10 shall not be liable for:
- Any loss caused by an internet disconnection.
- Losses caused by user negligence or security breaches.
- Disputes arising with third-party payment providers.
- Losses occurring during unexpected technical outages or system downtime.
- Financial losses resulting from gaming decisions.
In cases of proven direct fault by 2tk10, the maximum liability will always be limited to the amount of the transaction in question.
Changes to Terms
2tk10 reserves the right to modify these terms at any time. For significant changes, we will notify you at your registered email address or via a notice on the platform.
Continuing to use the platform after updated terms are published will be considered your acceptance of the new terms. If you do not agree to the new terms, please contact our support team to close your account and withdraw your funds.
Contact & Dispute Resolution
For any questions, comments, or complaints regarding these terms, please contact us:
13.1 Dispute Resolution Process
If a dispute arises, please first submit a written complaint to our customer service team. We are committed to responding within 7 business days. If a satisfactory resolution is not reached, the option of settling the matter through mediation will be considered.
Thank you for reading and understanding these terms. Welcome to our platform — please enjoy responsibly.